About
The business in short: the Lake in the Hills properties we work on, how a job gets scoped and priced in writing, and the kinds of work we say no to.
What we do, and where we stop
Rimewell locates water leaks in houses, townhouses and condominiums across the village. That is the whole job: finding where the water is leaving, marking the spot, and writing down how it was found.
The repair is quoted separately. Plenty of owners take the written finding to a plumber they already use, which is exactly why it is written down.
Each figure on these pages is labelled estimated, because it is. No reliable local average for this work has been published, so none is printed here; the range narrows once we know what you have already ruled out.
- Locating only; any repair is quoted separately
- No yearly inspection plans sold
- Groundwater and sewer backups named, not chased
- Told on the phone when the meter says no leak
How it runs
Four steps, no surprises
Hidden leaks located and marked, with an estimated range given before anyone comes out.
Read the red flow indicator
Everything off, softener included, then look at the meter head. If the red indicator turns, water is leaving past the meter. Check the toilet flappers too; the village names them as the usual cause.
Tell us where the meter is
An indoor meter cannot see the buried line from the b-box, so where yours sits decides which tests come first. A stain or an odd bill is enough to start.
We isolate, then listen and scan
Valves close one section at a time until one branch is left. Then acoustic listening, thermal imaging and moisture readings, or a pressure test and tracer gas outside.
The spot is marked and written up
The location is marked on the wall, floor or lawn, with the readings that found it. Any repair is quoted separately, and the finding is yours to use.
Worth asking anyone
Five questions to put to any leak detection company, us included
Every question here tests the method, since a marked spot can be checked and a hunch cannot.
Will you read the meter with me first?
The flow indicator is the cheapest diagnostic there is, and starting with it keeps a visit short.
Do you know where the village's pipe ends?
Here it ends at the b-box, not the meter. That boundary decides who repairs what, so it is worth hearing it stated correctly.
Is the repair priced separately?
It should be. Kept apart, the finding can go to whichever licensed plumber you choose.
What will you open, and how big?
After thermal and moisture readings, one small opening in a known spot. If nobody can say where, the locating is not finished.
What is your IDPH license number?
Illinois licenses plumbers through the Department of Public Health, which requires the number on plumbing advertising and lets anyone look it up.
Want a number on it?
Call (847) 994-0824, say what you are seeing, and leave the call with a written quote and a time for Lake in the Hills.
Talk to us
Talk to us about leak detection in Lake in the Hills
Call now
(847) 994-0824Hidden leaks located and marked, with an estimated range given before anyone comes out.
Before you call
- Which side of Randall Road, asked first
- Red flow indicator read with you
Where we work
Every area we cover